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Old 10-16-2005
whyaskedhere
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Not receiving my reset password

Hi,
I reset my password couple of times. On both the occasions, I get the message that the password is reset and it would be mailed to you. But I have never received the mail. Could you please let me know my password so that I can login.

My user id is ranj@tcs.
Thanks,
Ranjith
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Old 10-16-2005
Perderabo's Avatar
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ranj@tcs made several posts from the same ip address as was used in this request. So I have some confidence that this may be a legitimate request. The passwords are encrypted much like with Unix itself, so I cannot see your password. I can change it, but without email, I could not transmit it to it in a secure fashion. So the email problem must be solved. At that point, the lost password procedure should work.

I sent a test email to myself and I got it. So email from the site is currently working. We may have had a temporary email problem that is now resolved. Or you may have an email problem at your end which needs to be addressed. Make sure that you can receive email. Then try the lost password procedure again.

Link: lost password
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