Hi,

I am a newbie on the AIX front....I am at present faced with a problem of a service eating up my client's CPU. To be more specific....My client uses backup exec for backing up (v 12.0). The moment I start a backup the beremote.exe (backup exec remote agent for unix, RALUS) service uses around 80% - 90% of the CPU and this is no matter what we backup. I have tried installing an older version of the beremote (v 11d) and trying a backup but it exhibits the same behaviour. The only thing he has installed on this machine is DB2.

He normally cancels the job the moment the CPU usage goes up as his users might be affected. Therefore, I am not sure whether this will crash the system.

Basically, I wanted help on knowing how can we isolate the problem. Using core dump analysis, probably?