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  #1  
Old 07-11-2007
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Join Date: Jul 2006
Posts: 141
AIX Crashed..
My AIX 5.3 Machine Carshed

Can any one tell some way to find out what went wrong..

I mean debug why it got creahed...
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  #2  
Old 07-11-2007
andryk's Avatar
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Join Date: Sep 2003
Posts: 448
Did you try errpt, most likely a missing patch issue ...
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  #3  
Old 07-11-2007
Registered User
  

Join Date: Jul 2006
Posts: 141
Quote:
Originally Posted by andryk View Post
Did you try errpt, most likely a missing patch issue ...
The Out put of errpt during the crash time...

Description
SYSTEM DUMP

Probable Causes
UNEXPECTED SYSTEM HALT

User Causes
SYSTEM DUMP REQUESTED BY USER

Recommended Actions
PERFORM PROBLEM DETERMINATION PROCEDURES

Failure Causes
UNEXPECTED SYSTEM HALT

Recommended Actions
PERFORM PROBLEM DETERMINATION PROCEDURES

Detail Data
DUMP DEVICE
/dev/hd6
DUMP SIZE
536870400
TIME
Wed Jul 11 08:27:34 2007
DUMP TYPE (1 = PRIMARY, 2 = SECONDARY)
0
DUMP STATUS
-2
ERROR CODE
0
DUMP INTEGRITY
Compressed dump - Run dmpfmt with -c flag on dum
p after uncompressing.
FILE NAME
/var/adm/ras/vmcore.3.Z
PROCESSOR ID
0


I have tried uncompressing var/adm/ras/vmcore.3.Z

but dmpfmt command is not found on my machine...
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  #4  
Old 07-12-2007
Registered User
  

Join Date: Jul 2007
Posts: 57
You can open a case with IBM. They will ask you to submit your dump file. Here are the steps to get it:

Quote:
Log in as root.
At the command line, enter:
sysdumpdev -L
Look at the dump size and then execute #df -Im to find a filesystem with enough space to proceed to packaging. These directions assume /tmp has enough space:
# snap -gfkGLDN
# cd /tmp/ibmsupt/dump
# ls
Ensure that unix.Z, dump.snap and dump.Z(or dump.BZ) are present.
# cd /tmp/ibmsupt
# snap -c

This will create a snap.pax.Z file in the /tmp/ibmsupt directory.

The snap file will need to be renamed to pmr#.branch#.countrycode.snap.pax.Z (US=000)
# mv snap.pax.Z <pmr#.branch#.countrycode.snap.pax.Z>

After the snap files have been renamed and you have a PMR number, ftp it to IBM:
ftp testcase.software.ibm.com
login: anonymous
password: <your_email_address>
ftp> cd /toibm/aix
ftp> bin
ftp> put <pmr#.branch#.countrycode.snap.pax.Z>
ftp> quit
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