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The Lounge War Stories Anger management at work without others finding out Post 302715383 by hedkandi on Sunday 14th of October 2012 10:45:59 PM
Old 10-14-2012
well, thats the thing. there's no standardization of process (although we're moving towards that direction) so theres no RCA for anything. But I realized on the first month itself, if I don't start doing proper tracking when something goes wrong it will come back to me, so I setup tons of loggings to cover all my bases. after that was just tuning it to make it workable for all the non-technical people.
 

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make.coverpg(1) 					       mgetty+sendfax manual						   make.coverpg(1)

NAME
make.coverpg - create a fax coverpg on stdout SYNOPSIS
make.coverpg [options] <pages> <sender-ID> <sender-NAME> <receiver-ID> <receiver-NAME> <date> <time> DESCRIPTION
make.coverpg is called from faxspool(1) to generate a cover page for the just-processed fax. It has to create a proper G3 file (e.g. via pbm2g3(1) or hp2hig3(1) or ghostscript(1)) and output that on stdout. If the program doesn't exist, or can't be executed, the fax simply won't get a coverpage (so, if you don't want a fax coverpage, do not install it...) make.coverpg can put anything it wants on the page, but note that there are certain legal requirements in certain countries about the con- tents that *have* to be on the cover page, for example, the fax phone number of the sender and the recepient, the number of pages, or simi- lar things. make.coverpg gets the informations about the fax to be sent from the command line, in the order listed above. If the environment variable normal_res is set to something non-empty, faxspool requests that make.coverpg creates a cover page in normal resolution (98 lpi). Default is fine resolution (196 lpi). NO make.coverpg program is installed by default, since everyones needs differ too wildly. Some sample coverpage programs are provided in the mgetty source tree, in the samples/ subdirectory (coverpg.pbm shows how to do it with "pbmtext|pbm2g3", coverpg.ps shows how I do it with ghostscript). In this directory, you can also find two shell scripts (fax and faxmemo) that will take advantage of one more esoteric feature of my cover- page programs: if called with the option "-m <memo-file>", the sample programs will put a text file "<memo-file>" on the cover page (used for short notes or such). To make use of it, faxspool is called with the option '-C "make.coverpg -m <memo-file>"' (the double quotes are needed!). OPTIONS
none Example A five-page fax sent from me to my second number could result in a call like this: make.coverpg 5 "+49-89-3243328" "Gert Doering" "3244814" "myself" "Sep 15 94" "22:10:00" FILES
/usr/lib/mgetty-fax/make.coverpg the program itself SEE ALSO
faxspool(1), pbm2g3(1), ghostscript(1) AUTHORS
The idea behind make.coverpg is Copyright (C) 1993 by Gert Doering, <gert@greenie.muc.de>, the implementation will most likely have yours... greenie 27 Oct 93 make.coverpg(1)
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