awk 'NR == 1 { print "lead1   07q4    07q1    06q4    06q3    sept    oct     nov     tot" }
$1 ~ "^("users")$" && NF > 1 { 
x[$1]++
if (x[$1] == 1) {
  p[$1] = sprintf ("%s\t%s\t%s\t%s\t%s", $1, $2, $5, $6, $7)
  t[$1] = $2 + $5
}
if (x[$1] == 3) {
  printf "%s\t%s\t%s\t%s\t%d\n", p[$1], $2, $3, $4, t[$1] 
 }
}' users="tim|tad" file